At Croft Cottage, we realise your personal information is important. We would like to take this opportunity to explain what information we collect and how we use it.
1. Personal information supplied voluntarily
If you make an enquiry, we collect the information you send to us as part of that enquiry, including the email address you send it from. This information is used by us to allow us to answer your enquiry, and deal with your booking, should you choose to make one.
Unless you tell us that you do not wish us to do so, we may keep your information to allow us to contact you, e.g. to notify you of a special offer, or a major change to the facilities we are offering.
We will not sell or give your personal information to other individuals, companies or organisations except where required to allow us to process your booking, e.g. credit-card processing, or if it is required by law. In these circumstances, we will only give the minimum information required.
If you attempt to abuse the site, e.g. repeated and inappropriate use of our contact form, we reserve the right to use any information we have to stop this behaviour.
2. Non-identifying information collected automatically
Like many other websites, we collect some non-identifying information from visitors. Collecting this information may include the use of “cookies” or other web technologies. If you do not accept our cookies, this should not affect your ability to use the website, although some features may not be available. We use this data to examine how people use our website and allow us improve the website for future users.
3. Information collected by other websites
We have some plugins from other sites (Tripadvisor, Facebook). We have selected these because we believe that they provide a useful service for visitors to our site. These plugins may set cookies that their host sites have access to when you visit other sites that have similar plugins.
Security of information:
Information sent using email, or our contact form, is not encrypted, so we do not recommend using these methods to send confidential information, e.g. credit card details.
We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.
Use of Email addresses
We will use your email address to contact you regarding any enquiry or booking you make with us. We do not use email addresses for marketing campaigns.
Changes to this policy
If this policy is changed, we will put the updated version on our website. We will also use your email address to notify you unless you have told us that you do not want your email address to be used for this purpose.